Refund policy

Your Popcorn Fix gourmet popcorn is custom made to order and we know you will love it!

 

If your popcorn was damaged during shipping please save all products and packaging. Then call us at 1-888-POP-POP-8 or submit a message to us within 3 business days of receiving your order. If a Return Authorization has been approved you must get the box(es) to the carrier within 3 business days for the Return Authorization to remain in effect.

 

All refused or undeliverable orders will be refunded if received back in the original unopened packaging. A 30% return/restocking fee will be assessed based on a percentage of the product price. Shipping charges (including return shipping charges) and ALL processing service charges will be deducted from the amount refunded. Please Note: Carriers make up to three delivery attempts. If no delivery can be made at the delivery address, the shipment will be returned to us and therefore considered an undeliverable order.